Is your tax team experiencing burnout?

November 12, 2024

As the U.S. tax season approaches, many accounting firms and organizations turn their attention to maximizing efficiency and accuracy through streamlined workflows and accounting software. However, amid the hustle and bustle of tax prep and tax planning, one critical aspect often gets overlooked: the well-being of accounting professionals.

Did you know that 89% of American workers have experienced burnout over the past year?

Burnout is a significant issue in high-pressure environments like tax season, especially for CPAs and tax teams. It can have lasting effects on productivity, client communication, client satisfaction, deliverables, and even the bottom line.

What is burnout?

Burnout is more than just a buzzword; it’s a psychological syndrome resulting from chronic stress in the workplace. The World Health Organization recognizes it as a syndrome that manifests in three dimensions:

  • Feelings of energy depletion or exhaustion
  • Increased mental distance from one’s job, or feelings of negativism or cynicism related to one’s job
  • Reduced professional efficacy

In the context of a tax team, burnout can lead to mistakes in filings, missed deadlines, and a drop in the quality of service provided to clients. Recognizing the red flags early can help prevent serious consequences and maintain client expectations.

Signs of burnout in your tax team

  • Increased absenteeism – Frequent sick days or requests for leave can indicate that team members are struggling to cope with stress.
  • Decreased Productivity – If your normally high-performing team is missing deadlines or producing subpar work, burnout could be a factor.
  • Negative Attitudes – If team members are showing signs of cynicism or frustration, it can impact team dynamics and client interactions.
  • Physical Symptoms – Chronic headaches, fatigue, and other stress-related symptoms may be signs that team members are overwhelmed.
  • Withdrawal – If individuals become more isolated or disengaged from team activities, it may signal emotional exhaustion.

Causes of burnout in tax teams

Long hours are a key cause, particularly around tax season when extended working hours and high-pressure deliverables are required. The pressure of meeting IRS deadlines, complying with tax laws, and avoiding errors can create a stressful environment. Insufficient support and lack of automation tools or tax software can compound the problem, leaving professionals overwhelmed.

So, how can businesses prevent their tax teams from burning out?

21% of workers say their company does not offer any program to help alleviate burnout.

  • Remote open communication – Create an environment where team members feel safe discussing stress levels. Regular check-ins and clear client communication help manage expectations
  • Manage workloads – Distribute tasks evenly and consider temporary hires or interim tax professionals during peak seasons
  • Encourage time off – Promote breaks and vacations to maintain work-life balance and self-care
  • Offer flexibility – Remote work options and flexible hours can reduce stress
  • Provide resources – Wellness programs, mental health support, and stress management workshops can make a difference
  • Celebrate achievements – Recognize hard work during and after tax season to boost morale

Burnout is a serious issue that can impact your tax team’s performance and well-being. By recognizing the signs and implementing proactive strategies, you can create a supportive work environment that not only enhances productivity but also prioritizes the mental health of your team. Remember, a well-rested and motivated tax team is a successful one. As we approach the busy season, let’s make sure we’re looking out for each other.

Do you need an interim tax professional to stop your team from experiencing burnout?

At Brewer Morris we have a network of interim tax professionals on hand who can aid your organization during busy season.

If you are looking to hire an interim tax accountant to aid your team with increased workload or cover staff absence, please don’t hesitate to submit a brief and a member of our team will be in touch.

Alternatively, if you are looking for a new interim tax opportunity, look at our latest opportunities.

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