How indirect tax teams embracing automation to drive strategic value

Author Tara Colman
August 27, 2025

In today’s fast-paced, data-driven business environment, indirect tax teams are undergoing a quiet revolution. Once viewed primarily as compliance-focused functions, these teams are now emerging as strategic enablers, thanks to the transformative power of artificial intelligence (AI) and automation. From streamlining VAT returns to supporting global expansion strategies, AI is reshaping the way tax professionals operate—unlocking efficiencies, reducing risk, and delivering insights that drive business growth.

The evolving role of indirect tax

Indirect taxes—such as VAT, GST, and sales tax—are complex, dynamic, and increasingly scrutinised by tax authorities worldwide. As regulations evolve and digital reporting requirements become more stringent, tax teams face mounting pressure to ensure accuracy, timeliness, and transparency.

Traditionally, indirect tax compliance has been a labour-intensive process, involving manual data extraction, reconciliation, and reporting. But with the advent automation and in some cases, AI, tax teams are now equipped with tools that not only reduce manual effort but also enhance the quality and strategic value of their work.

AI and automation in daily tax operations

1. Automated data extraction and classification: One of the most time-consuming tasks for indirect tax teams is gathering and preparing data from disparate systems—ERP platforms, invoicing tools, procurement systems, and more. AI-powered tools can now automate the extraction, classification, and normalisation of this data, significantly reducing the time spent on data wrangling.

Natural language processing (NLP) and machine learning (ML) algorithms can interpret unstructured data from invoices, contracts, and receipts, categorising transactions accurately and flagging anomalies in real time. This not only improves efficiency but also enhances audit readiness.

2. Real-time tax determination: AI-driven tax engines are increasingly being integrated into procurement and sales platforms to provide real-time tax determination. These systems analyse transaction details—such as product type, location, and customer profile—to apply the correct tax rate and rules instantly.

This level of automation reduces the risk of under- or over-reporting tax liabilities and ensures compliance with local and international tax laws. It also supports seamless cross-border transactions, a critical capability for businesses operating in multiple jurisdictions.

3. Intelligent reconciliation and error detection: Reconciliation of tax data across systems is a major pain point for many organisations. AI tools can automate this process by comparing data sets, identifying discrepancies, and suggesting corrective actions. Machine learning models learn from historical patterns to predict and prevent common errors, such as incorrect tax codes or duplicate entries.

This proactive approach to error detection not only saves time but also minimises the risk of penalties and interest from tax authorities.

4. Automated compliance and reporting: AI-powered platforms can generate tax returns, EC sales lists, and other statutory reports with minimal human intervention. These tools are updated in real time to reflect changes in tax legislation, ensuring that filings are always compliant.

Some solutions also offer e-filing capabilities, directly submitting returns to tax authorities and providing confirmation receipts—streamlining the end-to-end compliance process.

Supporting broader business goals

Beyond operational efficiency, AI and automation are enabling indirect tax teams to contribute to broader business objectives in several key ways:

1. Strategic decision support: With access to clean, structured, and real-time tax data, indirect tax teams can provide valuable insights to support strategic decisions. For example, they can analyse the tax implications of entering new markets, restructuring supply chains, or launching new products.

Predictive analytics can also forecast tax liabilities under different scenarios, helping finance leaders make informed decisions that balance growth with compliance.

2. Risk management and governance: AI tools can continuously monitor transactions for compliance risks, flagging unusual patterns or potential fraud. This real-time oversight enhances governance and reduces the likelihood of costly audits or investigations.

Moreover, AI can help organisations stay ahead of regulatory changes by scanning global tax updates and assessing their potential impact on the business.

3. Cost optimisation: By automating routine tasks, tax teams can reduce reliance on external consultants and reallocate internal resources to higher-value activities. AI can also identify opportunities for tax recovery—such as unclaimed input VAT or overpaid sales tax—unlocking hidden savings.

4. Talent empowerment: Far from replacing tax professionals, AI is empowering them to focus on more strategic, analytical, and advisory roles. With automation handling the repetitive work, tax experts can spend more time interpreting data, advising stakeholders, and shaping tax strategy.

This shift not only enhances job satisfaction but also helps attract and retain top talent in a competitive market.

Looking ahead: The future of indirect tax

As AI technology continues to evolve, its role in indirect tax will only grow. Emerging capabilities such as generative AI, conversational interfaces, and autonomous agents promise to further streamline processes and enhance decision-making.

However, to fully realise these benefits, organisations must invest in the right infrastructure, data governance, and change management. Collaboration between tax, IT, and finance teams will be critical to ensure successful implementation and adoption.

While AI in the indirect tax landscape is a fantastic tool for improving efficiency, it is worth noting that it is not a failsafe mechanism and in no means a replacement for everyday compliance jobs. Many of our clients are actively adopting some form of AI in the workplace, but with caution, careful interpretation and consideration, as a supportive tool rather than replacing the valuable insight gained only from human expertise.

How Brewer Morris can help you source great tax talent for your business

The future of indirect tax is intelligent, agile, and deeply integrated with the broader enterprise. And with AI as a catalyst, that future is already taking shape.

If you are looking to hire a tax specialist for your business, please submit a brief and a member of our team will be in touch.

Alternatively, if you are looking for a new indirect tax role, check out our latest opportunities.

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