Senior Credit Controller
A leading people-first professional services firm are looking for a confident and commercially- minded Senior Credit Controller to take the reins of their credit control function.
Based in the heart of London, the business blends high performance with a genuinely supportive culture, empowering their teams, encouraging ownership and ensuring impact is recognised.
This is a role where you can lead, include and drive meaningful change as the go-to expert for all things WIP and debt recovering, working closely with senior stakeholders to improve cash flow and looking after one direct report: bringing structure and energy to the credit control function.
What You’ll Be Doing:
- Take full ownership of the debt recovery cycle, ensuring overdue balances are chased efficiently and professionally.
- Identify opportunities to streamline systems and embed best practices, helping to shift the culture around billing and collections.
- Lead regular WIP reviews with client-facing teams, encouraging proactive billing and helping reduce aged debt.Produce insightful reports and dashboards for senior management, turning data into action.
- Manage and mentor the Credit Controller, setting clear goals, supporting development, and ensuring consistency across the function.
- Liaise with cashiers and finance colleagues to ensure compliance and accurate financial records.
- Oversee the partnership with the debt collection agency, ensuring escalations are handled effectively and performance is monitored.
What we are looking for:
- Proven experience in credit control within a professional services environment.
- Confidence managing high-value, complex ledgers and navigating sensitive client conversations.
- A natural ability to influence and build trust with senior stakeholders.
- Previous experience leading or mentoring team members.
- Strong analytical skills
- Proficient with Microsoft Excel and ideally other ERP systems
- A proactive mindset and a passion for continuous improvement.
Why Join?
This is more than just a credit control role-it’s a chance to shape how the business manages working capital across the firm. You’ll have the autonomy to make decisions, the support to grow, and the opportunity to work in a business that values both performance and people.
Please note our advertisements use PQE/salary levels purely as a guide. However, we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.
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