Vice President Commercial Excellence

Key Responsibilities

1. Program Leadership:
   • Establish and lead the Commercial Continuous Improvement program, ensuring alignment with the company’s goals
   • Recruit and staff the Commercial Excellence team
   • Coordinate cross-functional teams to execute initiatives effectively
   • Foster a culture of commercial excellence across the organization through training, coaching, and knowledge sharing initiatives
   • Collaborate with executive leadership to align commercial strategies with business objectives
   • Communicate progress and results of commercial initiatives to key stakeholders
   • Collaborate with cross-functional teams to ensure alignment and execution of commercial strategies
   • Continuously identify and implement commercial improvement potentials
   • Utilize data and analytics to monitor performance and identify areas for enhancement
   • Implement measures to increase sales efficiency in collaboration with interdisciplinary teams
2. Commercial Strategy Development:
   • Develop and implement commercial strategies that align with the company’s overall business objectives.
   • Identify and capitalize on opportunities to drive profitable growth.
   • Ensure consistency of the commercial strategy, including: commercial organization, commercial & pricing policies, forecasting capabilities, implementation of commercial best practices and sales force engagement
3. Sales team Effectiveness:
   • Lead initiatives to enhance the effectiveness of our salesforce
   • Develop and lead implementation of best practices for sales processes, systems, training, and performance management
4. Strategic Pricing
   • Create and oversee pricing models that align with the company’s overall objectives, market conditions, and competitive landscape, ensuring profitability and market competitiveness.
   • Continuously monitor market trends, customer behavior, and competitor pricing strategies to identify opportunities or risks and make data-driven adjustments to pricing strategies.
   • Work closely with Sales, Marketing, Product Development, and Finance teams to ensure pricing strategies are aligned with business goals and product value propositions.
   • Analyze data to optimize pricing structures, improve profit margins, and recommend adjustments to ensure pricing is aligned with demand elasticity and market changes.
   • Track the effectiveness of pricing strategies, measure their impact on revenue and profitability, and provide regular reports to senior management to support strategic decision-making.
5. Product/Service Optimization:
   • Optimize the product and service mix to meet market demands and maximize revenue (and margin) generating opportunities
   • Conduct market analysis to identify trends and opportunities for new product/service offerings
6. Customer Focus:
   • Refine customer selection and segmentation criteria to ensure the company targets high-value clients
   • Develop strategies to improve customer satisfaction and retention
   • Ensure that all improvements have our customers best interest in mind reinforcing customer centricity
   • Utilize customer insights to inform commercial strategies and improve customer experience
   • Lead initiatives focused on customer success, ensuring clients achieve their desired outcomes through the company’s products and service
7. Contract Management:
   • Oversee the management of commercial contracts to ensure favorable terms and compliance with company policies
   • Work closely with legal and procurement teams to negotiate contracts that support business goals
8. Inside Sales:
   • Develop and implement strategies to enhance the performance of the inside sales team
   • Ensure the inside sales function is aligned with broader commercial strategies to maximize revenue
9. Sales Controlling / Commercial Steering / Revenue Assurance:
   • Oversee commercial steering / sales controlling activities, including the monitoring, analysis, and management of performance metrics (KPIs) to ensure alignment of sales and commercial activities with overall business objectives
   • Monitor and analyze key performance indicators (KPIs) to steer commercial activities in the right direction
   • Identify, analyze, mitigate, and prevent revenue leakage through a range of measures to reduce risks of losses due to errors, negligence, or fraud while identifying opportunities to increase revenues and maximize profits
10. Digital Enablement:
    • Lead the digital enablement of commercial processes to enhance efficiency, data-driven decision-making, and customer engagement
    • Implement and oversee digital tools and platforms that support commercial excellence initiatives
    • Ensure the integration of digital technologies within the commercial transformation strategy
11. Market and Competitive Landscape Analysis:
    • Conduct thorough analysis of the competitive landscape to identify industry trends, threats, and opportunities
    • Develop strategies to position the company competitively in the market
    • Monitor competitor activities and performance to inform strategic decision-making
    • Conduct market and consumer analyses to identify trends and opportunities for new product/ service offerings
12. Senior Leadership Team Membership:
    • Participate as a key member of the Senior Leadership Team for the Americas region.
    • Contribute to broader strategic decisions and initiatives across the region.
    • Collaborate with other senior leaders to drive the overall success and growth of the Americas business.

Qualifications

• Education:
• Bachelor’s degree in Business Administration, Marketing, or a related field.
• MBA or equivalent advanced degree preferred.
• Experience:
• Minimum of 10 years of experience in commercial roles with a focus on commercial strategy and transformation
• Proven track record of leading successful commercial initiatives and driving revenue growth in similar environments
• Skills:
• Strong strategic thinking and analytical skills
• Excellent leadership and team management abilities
• Proficiency in data analysis and performance metrics
• Effective communication and interpersonal skills
• Ability to influence and collaborate with cross-functional team

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.